Terms & Conditions

Last updated — 18 June 2025

These Terms and Conditions (“Terms”) govern access to and use of The Rishlist website, services, listings and related content (collectively, the “Platform”). By browsing, creating an account or making a reservation, you agree to be bound by these Terms. If you do not accept them, please refrain from using the Platform.

1. Acceptance of Terms

1.1 Changes to these Terms

We may update the Terms from time to time. Material changes will be posted here with a revised “Last updated” date. Continued use after the update constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

2.1 Eligibility

You must be at least 18 years old and able to enter into legally binding contracts to book or list properties on the Platform.

2.2 Account Information

All information you provide must be accurate and kept current. You are responsible for safeguarding your password and all activities under your account.

3. Bookings, Payments & Fees

3.1 Booking Process

Reservations are confirmed only when you receive a written booking confirmation. The property owner retains the right to accept or decline any request.

3.2 Payment Terms
  • Payments are processed via secure third-party gateways; we do not store full card numbers.
  • Pricing displayed includes applicable taxes unless stated otherwise.
  • Failure to pay within the stated timeframe may result in automatic cancellation.
3.3 Service Fees

The Rishlist may charge a service fee to cover platform and support costs. All fees will be shown transparently at checkout.

4. Cancellations & Refunds

4.1 Guest Cancellations

Each listing displays its own cancellation window and refund schedule. Refunds beyond that window are at the discretion of the property owner.

4.2 Host Cancellations

If a host cancels a confirmed reservation, guests will receive a full refund. The Rishlist is not responsible for additional costs (e.g., flights).

5. User Content & Reviews

5.1 Content Licence

By posting reviews, photos or other content, you grant The Rishlist a worldwide, royalty-free licence to use, display and distribute that content in connection with the Platform.

5.2 Content Standards

User content must be lawful, truthful and not violate the rights of others. We reserve the right to remove content at our discretion.

6. Intellectual Property

All Platform content, trademarks and branding (excluding user-generated content) are the property of The Rishlist or its licensors. No material may be reproduced without prior written consent.

7. Prohibited Activities

  • Using the Platform for any fraudulent or unlawful purpose.
  • Reselling, scraping or commercially exploiting listings or data.
  • Interfering with security-related features or servers.
  • Posting defamatory, obscene or hateful material.

8. Disclaimers & Limitation of Liability

8.1 Service Availability

While we strive for 24/7 availability, access may be interrupted for maintenance or events beyond our control. The Platform is provided “as is” without warranties of any kind.

8.2 Liability Cap

To the fullest extent permitted by law, The Rishlist’s total liability for any claim arising out of or relating to these Terms will not exceed the total amount of fees paid by you to us in the 12 months preceding the claim.

9. Indemnification

You agree to defend, indemnify and hold harmless The Rishlist, its affiliates, officers and employees from any claims, damages or expenses arising from your use of the Platform or breach of these Terms.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of India. Any dispute shall be subject to the exclusive jurisdiction of the courts of Mumbai.

11. Termination

We may suspend or terminate your account at any time for violation of these Terms. Clauses relating to intellectual property, liability, and governing law survive termination.

12. Contact Us

For questions regarding these Terms, please email info@therishlist.com.